No one can successfully achieve goals and new objectives, provide
outstanding service, engage in exceptional teamwork, make change in
their community or lead other people without personal
accountability. After decades of working with organisations and
individuals, John G. Miller knows that the troubles that plague
them cannot be solved by pointing fingers and blaming
others.Rather, the real solutions are found when each of us
recognizes the value of our own accountability. In this book,
Miller explains how negative, ill-focused questions like ",Who
dropped the ball?", harm rather than help. Conversely, when we
begin to ask better questions - QBQs, questions behind the
questions - and to see power in ourselves, then our lives and
organisations are transformed.Succinct, insightful and practical,
this book provides the tools for putting personal accountability
into daily action, with astonishing results.
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