Let's Talk
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Krátky popis
'Brilliant . . .empowers you to create real behaviour change and
lasting trust.' - Nir Eyal, bestselling author of
Hooked_____________________________________________________________We
all give feedback every day of our working lives. But all too
often, a fear of awkward conversations leads us to hold back or say
the wrong things. Let's Talk can change that.Dr Therese Huston, a
world-leading expert on workplace communication, explains how to
deliver feedback effectively and with confidence. She begins with
the building blocks of all good feedback: siding with the other
person, listening first, stating your good intentions, and working
out what kind of critique your team wants most. Next, she describes
the six practical tools you need to deliver constructive feedback:
from what to say if you meet resistance, to how to ensure
unconscious bias doesn't leak into your appraisal.The result is a
step-by-step plan to help anyone to improve performance, trust and
morale. It will make a once-dreaded task feel natural.
_________________________________________________________'Research,
relevant stories, and actionable frameworks that we can all apply
to turn feedback into a personal superpower.' - Julie Zhuo,
bestselling author of The Making of a Manager
Výber kníh autorov
Penguin ,
Dr Therese Huston
Zobraziť všetky knihy autora
Penguin,
Dr Therese Huston
Výber kníh vydavateľa
Slovart
Zobraziť všetky knihy vydavateľa
Slovart
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